The group is based in Binasco, near Milan (Italy). The 4 manufacturing plants cover a total of 75,000 square meters, 40,000 of which are indoors, and represent the world's largest area completely dedicated to the production of professional espresso coffee machines. Today the group operates in more than 100 countries and exports 70% of its production.
R&D - 40 engineers design products and develop the electronics and software. The company is proud of its R&D department, which helps it to maintain the very high technological standards demanded by the Faema tradition.
After Sales - As leader in high-tech durable products the group must guarantee continuing operation of its equipment anytime, anywhere. Faema continues to meet the market challenges by focusing on innovation and by investing in technology, organization and dedicated training structures.
The after-sales support department consists of a staff of specialized technicians working as backup to local assistance centers around the world. The distribution network is trained and constantly updated in order to be able to professionally assist end users in a timely manner.